My Local Services App

The My Local Services app is a free, easy, and convenient way to receive local council information on your smartphone. The app provides shortcuts to key local council information such as your waste collection calendar. It also allows you to report issues which may require council attention such as broken bins or pavement failures.

Downloading and installing the My Local Services app onto your smartphone is easy. It is available on Apple App Store or the Google Play Store.

No. The My Local Services app is free to download from the Apple App Store or Google Play.

You will need to ensure you have set to receive notifications from the My Local Services app on your smartphone. To do this, follow the steps below.

On an Apple iPhone

1. Go to Settings > Notifications > MyLocal
2. Turn on the toggle to allow receiving notifications
3. You can also turn on controls to:
   1. Set the position and locations of message notifications
   2. Choose the alert sound for message notifications
   3. Choose when message previews should appear.

On an Android phone

1. Open your phone's Settings app.
2. Tap Notifications App settings.
3. Under "Most recent," find apps that recently sent you notifications.
4. To find more apps, in the dropdown menu, tap MyLocal.
5. Tap the app.
6. Turn the app's notifications on..
7. You can turn off all notifications for a listed app.

The My Local Services App does not collect or store personal information from the user. The Report It feature is optional, and any content submitted via this feature is passed to the relevant local government council. The handling of the information is governed by council’s privacy policy.