Telephone
08 8721 2555
Saturday
22 March 2025

My Local Services App

The My Local Services App delivers local information, kerbside waste collection reminders, as well as a 'report it' feature for residents to report issues requiring Council attention quickly and easily.

Key App Features

  • Locate a council facility near you
    Use the Near Me feature on the app to find a council facility close to you.
  • Never miss a bin day again!
    Get notifications the night before on which bin is due on the kerbside on waste collection day. You can set to have reminder notifications sent directly to your phone.
  • Discover what's on near you
    Looking for something fun to do with family and friends on the weekend? Find a local event near you with the events calendar on the app!
  • Report a fault, issue, or damaged infrastructure
    Notice something that’s damaged and or an issue that needs to be addressed by your council? Use the app to report the fault straight away!

Download the App

The FREE app can be downloaded on iPhone and Android. Search "My Local Services" in the Apple App Store or the Google Play Store.

FAQs

Why use the My Local Services app?

The My Local Services app is a free, easy, and convenient way to receive local council information on your smartphone. The app provides shortcuts to key local council information such as your waste collection calendar. It also allows you to report issues which may require council attention such as broken bins or pavement failures.

How do I get the My Local Services app onto my smartphone?

Downloading and installing the My Local Services app onto your smartphone is easy. It is available on Apple App Store or the Google Play Store.

Do I have to pay for the app?

No. The My Local Services app is free to download from the Apple App Store or Google Play.

How do I receive My Local Services notifications on my smartphone?

You will need to ensure you have set to receive notifications from the My Local Services app on your smartphone. To do this, follow the steps below.

On an Apple iPhone

  1. Go to Settings > Notifications > MyLocal
  2. Turn on the toggle to allow receiving notifications
  3. You can also turn on controls to:
    1. Set the position and locations of message notifications
    2. Choose the alert sound for message notifications
    3. Choose when message previews should appear.

On an Android phone

  1. Open your phone's Settings app.
  2. Tap Notifications App settings.
  3. Under "Most recent," find apps that recently sent you notifications.
  4. To find more apps, in the dropdown menu, tap MyLocal.
  5. Tap the app.
  6. Turn the app's notifications on..
  7. You can turn off all notifications for a listed app.
Privacy policy

The My Local Services App does not collect or store personal information from the user. The Report It feature is optional, and any content submitted via this feature is passed to the relevant local government council. The handling of the information is governed by council’s privacy policy.

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