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Seeking community input on CBD

Seeking community input on CBD
29 October 2024

Commercial Street, Mount Gambier
Commercial Street
Commercial Street, Mount Gambier

City of Mount Gambier is encouraging residents, traders, staff, shoppers and visitors to complete a short digital survey on the city’s Central Business District (CBD) to capture community perceptions on what makes an ideal city centre.

Council has engaged placemaking industry experts Place Score to assist in identifying the most important aspects of the city centre to the community and reveal how the CBD is performing.

“Council understands the importance of the city centre to our community and has retained a long term commitment to further enhancing our CBD as a great place to live, work, visit and invest,” Strategic Development and Engagement Coordinator Ben Kilsby said.

“It’s also acknowledged that creating great people-focussed places isn’t about one thing alone, it's the range of ingredients that come together to make a place feel magnetic, accessible and enjoyable and what it takes to keep people coming back to these spaces differs from one person to the next”.

Place Score is a leading provider of place-based social research helping communities across Australia measure and share what matters most to them about their city centre. The methodology is the same wherever it is adopted, so it provides an opportunity for us to capture and compare our performance against other regional centres. - Strategic Development and Engagement Coordinator Ben Kilsby

Council staff will work alongside Place Score to undertake the assessment, including a digital survey aimed at businesses, workers, shoppers and visitors within the CBD.

“The assessment will incorporate a quick online survey and a series of on-street place observation surveys at various CBD locations conducted by the Place Score team in collaboration with the City of Mount Gambier.”

“Our community will be asked how various ‘place’ attributes are performing and impact their personal enjoyment of the CBD. This includes questions about the look and function of the area, feeling welcome, the activities on offer, the unique identity our CBD presents and the care and maintenance that is provided.”

The results of the survey will be collated into a report which will highlight what the community collectively values about the CBD and detail strengths and opportunities for improvement to guide further decision making and investments within the CBD.

“It will also provide a benchmark comparison outlining the attributes in the CBD that are performing more and less strongly than the national average and a summary of best and worst performing attributes for different demographic groups.”

The results of the survey will complement and extend on the research and studies Council has undertaken in recent months regarding the way the community engages with the CBD.

“We’ve used internal resources and tools to assess car park availability and usage including on and off street parking, assessed average speeds and traffic volumes and audited the current commercial/residential mix and vacancy rates in our CBD.”

Take the survey at: www.placescore.org/mtgambier

The survey closes on Sunday 10 November 2024.

Media contact: City of Mount Gambier Media and Communications Coordinator Sharny McLean on 0413 798 327 or smclean@mountgambier.sa.gov.au